> For the complete documentation index, see [llms.txt](https://docs.keepup.store/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.keepup.store/docs/tutorials/sales/how-to-delete-a-sale.md).

# How to Delete a Sale

<figure><img src="/files/oAdNJvkkbUmo5SivRsRA" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Note**: \
Quotes, invoices, or receipts cannot be deleted but can be canceled or refunded.
{% endhint %}

### **Steps:**

1. **Click on "Sales & Orders" from the side menu and click on "Sales". This will take you to the Sales page.**&#x20;
2. **Find and click on the quote, invoice or receipt you want to cancel or refund.** This will take you to the details page.
3. **Scroll to the bottom and click on the three dots button next to the Share button.**
4. **Click on "Cancel Sale" or "Refund Sale" from the dropdown menu.**
5. **Confirm the action to complete the update.** If the alert customer checkbox is checked, an alert is sent to the customer. This alert will include a link that the customer can use to view the status of the sale.

### FAQs

<details>

<summary><strong>What happens when a sale is canceled or refunded?</strong></summary>

When a quote, invoice, or receipt is **Cancelled** or **Refunded**, it is removed from your sales list. Additionally, the products on the invoice or receipt are added back to the inventory based on your **Inventory Reduction** settings in your sales settings.

</details>