> For the complete documentation index, see [llms.txt](https://docs.keepup.store/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.keepup.store/docs/tutorials/customers/how-to-buy-sms-email-bundle.md).

# How to Buy SMS/Email Bundle

<figure><img src="/files/v5iPB2aSdZmdSOpZxJtW" alt=""><figcaption></figcaption></figure>

### **Steps:**

1. **Click on "Customers" from the side menu and click on "Message Customers". This will take you to the Message Customers page.**
2. Click on the "Buy Messages" button in the top right corner of the page. This will take you to the Buy Messages page
3. Choose a plan that best suits your business needs and make payment.

### FAQs

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<summary><strong>Can I change my subscription plan during renewal?</strong></summary>

Yes, you can choose a different subscription plan during the renewal process.

</details>

<details>

<summary><strong>What happens if my payment fails?</strong></summary>

If your payment fails, you will see an error message. You can retry the payment with a different method.

</details>

<details>

<summary><strong>Will I receive a reminder to renew my subscription?</strong></summary>

Yes, Keepup Store will send you reminders as your subscription expiry date approaches.

</details>

<details>

<summary><strong>What happens if I upgrade or renew my subscription before the current one ends?</strong></summary>

The value of the remaining subscription is calculated and added to your new subscription as extra months.

</details>