# How to Buy SMS/Email Bundle

<figure><img src="/files/v5iPB2aSdZmdSOpZxJtW" alt=""><figcaption></figcaption></figure>

### **Steps:**

1. **Click on "Customers" from the side menu and click on "Message Customers". This will take you to the Message Customers page.**
2. Click on the "Buy Messages" button in the top right corner of the page. This will take you to the Buy Messages page
3. Choose a plan that best suits your business needs and make payment.

### FAQs

<details>

<summary><strong>Can I change my subscription plan during renewal?</strong></summary>

Yes, you can choose a different subscription plan during the renewal process.

</details>

<details>

<summary><strong>What happens if my payment fails?</strong></summary>

If your payment fails, you will see an error message. You can retry the payment with a different method.

</details>

<details>

<summary><strong>Will I receive a reminder to renew my subscription?</strong></summary>

Yes, Keepup Store will send you reminders as your subscription expiry date approaches.

</details>

<details>

<summary><strong>What happens if I upgrade or renew my subscription before the current one ends?</strong></summary>

The value of the remaining subscription is calculated and added to your new subscription as extra months.

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.keepup.store/docs/tutorials/customers/how-to-buy-sms-email-bundle.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.